Dear Spikey users,
During the upgrade, a subset of user accounts had accidentally been
inactivated. No data was lost; only the login permission got erroneously
revoked.
We feel confident that we have identified the affected accounts, and
some accounts have already been reactivated. All other accounts will
follow until March 1st, 2017.
We feel very sorry for any inconvenience that this has caused. In case
that you encounter further problems during login or experiment
execution, we would be thankful for your feedback at
[log in to unmask] .
Best regards,
Johannes Bill
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