On Sun, 28 Oct 2001, Bob Kline wrote: > Usually this is true for a mailing list. However, LATEX-L is the only > list I have seen which has a web interface for joining the list and > gaining access to the archives that confirms that your registration > as successful, but then denies access to the archives and the posting > interface. None of the automated messages sent by the interface > identify the address of the list administrator. I even tried writing > to [log in to unmask], and while the message was > delivered successfully I never received a reply. So after several > days I gave up and posted a message directly to the list. It was only > after I got the rejection bounce of my posting that I finally had an > address for the list administrator. Unfortunately, what you get is the address for the list owner, not the administrator. I won't bother you with listserv administrivia; we list owners are only lowly persons who are allowed to control the list policy or membership. Controlling the interface is the realm of the listserv administrator. [log in to unmask] seems to me the right address to complain. I'm also annoyed with the way the listserv is managed, and have already moved one of my lists (CTAN-ANN) to another server. However, moving an open list such as LATEX-L would give rise to so much confusion that I did not propose it yet. > I would strongly urge that > > 1. the web interface for registration be fixed; and > 2. the headers for all automated messages include the administrator's > email address. Actually, when I tried the web interface to access the archives just a few minutes ago, it worked fine. As for the automated messages, these are standard messages provided by the listserv software. > I wonder how large the subscriber list for LATEX-L would be if the > interface for joining the list weren't broken. I doubt that it makes a difference. The advertised interface for joining is via mail, and that worked. The web interface is a very recent addition. Of course, the configuration errors should be fixed, but I don't think it influences the membership. Rainer Schöpf